sj77 Casino Privacy Policy

1. Who We Are and Scope of This Policy

This Privacy Policy is issued by sj77 Casino, the operator of the online gaming platform accessible at sj77.vip ("sj77," "we," "us," or "our"). sj77 Casino is the data controller responsible for personal data collected through the sj77 platform, including all games, payment processing systems, customer support services, and promotional programs.

This Policy applies to all personal data collected from individuals who visit, register with, or otherwise interact with the sj77 platform — including registered players, prospective players who have commenced but not completed registration, and individuals who contact sj77 support. It applies to data collected through the website sj77.vip and any related mobile-optimized interfaces.

This Policy should be read alongside the sj77 Casino Terms & Conditions, which govern the overall relationship between sj77 Casino and its players. By registering an account or using any sj77 service, you confirm that you have read and understood this Privacy Policy.

2. Personal Data We Collect

sj77 Casino collects the following categories of personal data in connection with your use of the platform:

2.1 Registration Data

• Full name as it appears on your Philippine government-issued identification document
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number (used as account identifier and for OTP verification)
• Username and encrypted account password
• Email address, if provided during registration or subsequently added to your account

2.2 Identity Verification (KYC) Data

• Scanned copy or photograph of a Philippine government-issued ID (UMID, PhilSys National ID, passport, or driver's license)
• Selfie photograph taken alongside the submitted ID document
• Residential address as stated on the submitted ID document
• Any additional documentation requested to satisfy enhanced due diligence requirements

2.3 Financial and Transaction Data

• GCash number, Maya account identifier, BPI/BDO/Metrobank account details, or other payment method identifiers used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used
• Wallet balance information
• Note: sj77 Casino does not store full bank account numbers or card numbers on its servers. Payment processing is handled through encrypted payment provider connections.

2.4 Gaming Activity Data

• Game session records including games played, bet amounts, outcomes, and session durations
• Sports betting selection records and outcomes
• Bonus claim and wagering activity
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical and Device Data

• IP address and geolocation data (country and city level) at the time of login
• Device type, operating system, and browser type
• Session timestamps, login and logout times
• Cookie identifiers and similar tracking technologies (see Section 7)

2.6 Communications Data

• Content of live chat, email, and other support communications
• Records of promotional communications sent and your opt-in/opt-out status
• Complaint and dispute records

3. How We Collect Personal Data

sj77 Casino collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, participate in promotions, or update your account settings.
• Automatically through your use of the platform — your device, browser, and session data are recorded automatically each time you visit or interact with sj77.vip, including through cookies and similar technologies.
• From payment providers — when you initiate a GCash, Maya, or bank transfer transaction, sj77 Casino receives confirmation and reference data from the relevant payment provider necessary to verify and record the transaction.
• From identity verification services — sj77 Casino may engage third-party identity verification providers to assist in KYC processing. These providers may cross-reference the documents you submit against official records to confirm authenticity.

4. Legal Basis for Processing

sj77 Casino processes your personal data on the following legal bases:

5. How sj77 Uses Your Personal Data

sj77 Casino uses the personal data collected from you for the following purposes:

5.1 Account and Service Delivery

To create and maintain your sj77 Casino account, verify your eligibility (including the 21+ age requirement), deliver access to games and betting services, process deposits and withdrawals, apply bonus credits, and provide customer support in English and Tagalog.

5.2 Identity Verification and Regulatory Compliance

To conduct KYC verification as required prior to withdrawal processing, to comply with anti-money laundering (AML) obligations, to verify that players are not on self-exclusion lists, and to satisfy any reporting obligations to applicable regulatory authorities.

5.3 Fraud Prevention and Platform Security

To detect, investigate, and prevent fraudulent activity, account abuse, bonus manipulation, unauthorized access, money laundering, and other activities that violate sj77 Casino's Terms and Conditions or applicable law. This includes IP analysis, device fingerprinting, and behavioral pattern analysis.

5.4 Responsible Gaming

To monitor gaming patterns for indicators of problem gambling, to enforce deposit limits, loss limits, session limits, and self-exclusion requests set by players, and to proactively contact players whose activity patterns suggest a need for responsible gaming support.

5.5 Marketing and Promotions

With your consent, to send you promotional communications about sj77 Casino bonuses, new game launches, and special offers via SMS or email. You may withdraw consent to receive marketing communications at any time by contacting support or updating your account notification settings. Withdrawal of marketing consent does not affect your ability to continue using the sj77 platform.

5.6 Platform Improvement and Analytics

To analyse aggregated, anonymized usage data to improve the sj77 platform's performance, usability, game library, and customer service quality. Individual players are not identifiable from the anonymized datasets used for analytical purposes.

6. When and With Whom We Share Your Data

sj77 Casino may share your personal data with the following categories of recipients:

• Payment providers — GCash, Maya, BPI, BDO, Metrobank, USDT exchange services, and Coins.ph, for the purpose of processing deposits and withdrawals. Each provider is subject to their own privacy policy and security standards.
• Identity verification providers — third-party KYC service providers who assist in verifying the authenticity of identification documents submitted during the KYC process. These providers act as data processors under contract with sj77 Casino.
• Game content providers — game studios and platform providers (such as JILI, PG Soft, and others) may receive minimal technical session data necessary to deliver game content. These providers do not receive your KYC documents or financial account details.
• Regulatory authorities — sj77 Casino may disclose personal data to applicable gaming regulators or law enforcement authorities when required to do so by law, court order, or regulatory mandate.
• Fraud prevention networks — sj77 Casino may share limited data with industry fraud prevention networks to identify and block bad actors who operate across multiple platforms.
• Professional advisors — legal, accounting, or auditing firms engaged by sj77 Casino may have access to personal data as necessary for the specific professional service being rendered, subject to confidentiality obligations.

7. Cookies and Tracking Technologies

sj77 Casino uses cookies and similar technologies on the sj77.vip platform. Cookies are small data files placed on your browser or device when you visit the platform. They serve several functions:

You may manage cookie preferences through your browser settings at any time. Note that disabling essential or security cookies may impair your ability to use the sj77 Casino platform. sj77 Casino does not use third-party advertising cookies or permit external advertisers to place tracking cookies on the platform.

8. How We Protect Your Personal Data

sj77 Casino implements the following technical and organizational measures to protect personal data held on the platform:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and sj77 Casino servers
• AES-256 encryption at rest for all personal and financial data stored on sj77 Casino servers
• Access control systems that limit access to personal data to authorized personnel with a specific operational need
• Multi-factor authentication required for all administrative access to systems holding personal data
• Regular security audits and penetration testing of platform infrastructure
• Intrusion detection systems monitoring for unauthorized access attempts in real time
• Staff training on data protection obligations and handling of personal data

While sj77 Casino takes all reasonable technical and organizational measures to protect your data, no digital platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials and for notifying sj77 Casino promptly if you believe your account has been compromised.

9. How Long We Keep Your Data

sj77 Casino retains personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. The following general retention periods apply:

• Active account data — retained for the duration of your active sj77 Casino account.
• KYC and identity verification documents — retained for a minimum of 5 years following account closure, consistent with anti-money laundering record-keeping requirements under applicable Philippine law.
• Financial transaction records — retained for a minimum of 5 years following each transaction, for regulatory compliance and dispute resolution purposes.
• Gaming activity records — retained for a minimum of 2 years following account closure for responsible gaming monitoring, dispute resolution, and regulatory compliance.
• Support communications — retained for 2 years following the closure of the relevant support interaction.
• Marketing consent records — retained for the duration of your account plus a period sufficient to demonstrate compliance with consent-based marketing obligations.
• Self-exclusion records — retained permanently to prevent re-registration by excluded individuals, consistent with responsible gaming obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Data that has been anonymized is no longer personal data and is not subject to this Privacy Policy.

10. Your Data Rights

As an sj77 Casino player, you have the following rights in respect of the personal data we hold about you. These rights may be exercised by contacting sj77 Casino support via live chat or email at [email protected]:

11. Children's Privacy and the 21+ Age Requirement

Parents and guardians who believe that a minor in their household has registered an sj77 Casino account are strongly encouraged to contact us immediately via live chat or at [email protected] so that the situation can be addressed without delay. sj77 Casino takes underage access seriously and enforces the 21+ age requirement through KYC identity verification on all accounts prior to withdrawal processing.

12. International Data Transfers

sj77 Casino operates primarily to serve Filipino players, and the core platform infrastructure is located in jurisdictions that maintain appropriate data protection standards. Where personal data is transferred to or processed by third-party service providers located outside the Philippines — such as international KYC verification providers or game content delivery networks — sj77 Casino ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that require the recipient to maintain data protection standards consistent with those applied by sj77 Casino.

By registering an sj77 Casino account, you acknowledge that your personal data may be processed in connection with services delivered from outside the Philippines, subject to the safeguards described in this section.

13. Changes to This Privacy Policy

sj77 Casino may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or platform functionality. When material changes are made, we will notify registered players via the mobile number or email address associated with their account, or through a prominent notice on the sj77.vip platform, prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the sj77 platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. The current version of this Privacy Policy is always accessible at sj77.vip/privacy-policy.

14. Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or about how sj77 Casino handles your personal data, please contact us through any of the following channels:

• Live Chat — available 24/7 at sj77.vip. Our support team responds in English and Tagalog with an average response time of 3–5 minutes.
• Email — [email protected] (plain text — not a clickable link). For privacy-related matters, please include "Privacy Request" in the subject of your message. We aim to respond within 5 business days.

sj77 Casino takes all privacy enquiries and complaints seriously. If you submit a complaint and are not satisfied with our response, you may have the right to escalate to the relevant data protection authority or online gaming regulator in the applicable jurisdiction.